In this course, you will learn the fundamental concepts of cloud computing and how a cloud strategy can help companies in the telecommunication (telecom) industry meet business objectives. It explores how Amazon Web Services (AWS) brings the most advanced and secure cloud services, the deepest collaborative business solution, and the fastest rate of innovation. With AWS, service providers can cloudify their business and create new revenue streams, differentiating and innovating at every stage of the customer journey. The course addresses concepts such as simplifying operations, accelerating growth through monetizing 5G, and delivering enterprise transformation while reimagining the customer experience. • Course level: Fundamental • Duration: 120 minutes Activities This course includes reading text, interactive lessons, videos, and knowledge check questions. Course objectives In this course, you will learn to do the following: • Explain the role of information technology (IT) in an organization for business transformation. • Explain the customer value proposition for using the cloud in the telecom industry. • Define key characteristics of cloud computing. • Explain the cloud business model. • Identify key telecom security practices of cloud computing. • Frame the cloud business value using the Cloud Value Framework. Intended audience This course is intended for the following roles: • Line of business (LOB) owners and executives Prerequisites We recommend that attendees of this course have the following background: • No prior IT experience or cloud experience is required. No prior cloud computing or AWS experience is required. Course outline Module 1: Course Introduction Module 2: Information Technology for Business Transformation • Role of IT in an organization for business transformation • Brief history of IT • Legacy approach to IT • What drives customers to move from traditional infrastructure to the cloud Module 3: Cloud Computing • Define cloud computing • Key characteristics of cloud technology • The cloud business model • Key telecom security practices within the cloud Module 4: Business Value of the Cloud • The customer value proposition • Identify who is using cloud computing • Industry trends • Customer examples Module 5: The Cloud Value Framework • Introduction to the Cloud Value Framework • Cost Savings • Staff Productivity • Operational Resilience • Business Agility
