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AWS Managed Services Console Walkthrough

AWS Managed Services (AMS) provides ongoing management of customers’ AWS infrastructure so they can focus on their applications. In this introductory video, you learn about the AMS console, and how to use the AMS console dashboard and some of its basic features. Intended audience: This course is intended for: •Partners •Customers Course objectives: In this course, you will learn how to: •Find information on the AMS console dashboard •Submit a request for change (RFC) and read the current status of existing RFCs •Send and receive service requests and information •Send an incident report and read the current status of any existing incidents Prerequisites: We recommend that attendees of this course have the following prerequisites: •Familiarity with cloud services Delivery method: This course is delivered through: •Video Hands-on activity: This course lets you practice using the AMS console in your own instance while viewing the video. Duration: 15 minutes Course outline: This course covers the following concepts: •AMS dashboard •Requests for change •Service requests •Incidents

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