loader image

AWS Managed Services (AMS): Incident Management Overview

AWS Managed Services (AMS) operates Amazon Web Services (AWS) on customers’ behalf. AMS provides a secure and compliant AWS Landing Zone, a proven enterprise operating model, ongoing cost optimization, and day-to-day infrastructure management. In this course, you will learn how to identify incidents. You will also learn about the AMS process for managing incidents from identification through resolution. Intended audience: This course is intended for: •Partners •Customers Course objectives: In this course, you will learn how to: •Identify key terms related to incident management •Classify an incident based on AMS definitions •Describe the incident management process Prerequisites: We recommend that attendees of this course have the following prerequisites: •Basic understanding of AMS services •Basic understanding of network architecture Delivery method: This course is delivered through: •Digital training •Video Duration: •10 Hours Course outline: This course covers the following concepts: •Key terms related to incident management •Definition of an incident •AMS incident management process


Free access to this course

Ask ChatGPT
Set ChatGPT API key
Find your Secret API key in your ChatGPT User settings and paste it here to connect ChatGPT with your Tutor LMS website.
Hi, Welcome back!
Don't have an account?  Register Now